client asks for extra work not in contract what to say

What to say when a client asks for extra work not in the contract

The cleanest answer is not a hard no. It is a professional yes, with price, scope, and approval attached.

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Extra work email template
Hi [Client Name],

That makes sense as a next improvement. It is not part of the current agreement, so I would quote it separately before starting.

The added work would include [deliverables]. It would not include [exclusions] unless we add those too.

If you want to move forward, I can send a change order with price and timing for approval.

Best,

[Your Name]

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Templates are useful, but the details a real client cares about matter: the client name, original scope, new request, tone, payment boundary, deadline, and written approval step. ScopeSaver turns those details into an email, short text version, change-order summary, exclusions, approval CTA, and pushback follow-up.

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FAQ

How do I charge a client for extra work?

Separate the request from the original scope, define what is included, quote price and timeline, and ask for written approval before starting.

What if the client says it should be included?

Restate what the original scope covered and offer a choice: approve the added work or swap it for something already included.